Initial Consultation & Follow-Up Appt
Your Strategic Business Diagnostic
Service Description
Our Initial Consultation includes a 2-hour assessment (or two 60-minute sessions), a follow-up call, 20-hours of research, a personalized action plan, and a proposal outlining services and pricing. You’ll receive expert insight into your revenue cycle, operations, and growth barriers. Plus, we’ve added a complimentary Revenue Risk Review: a quick, surface-level diagnostic tool that identifies red flags and provides clarity within 24–48 hours while your consultant prepares your full assessment. Standard consultation price is $750 unless otherwise noted in a promotional offer or due to market fluctuations. Recommended action plans and service proposals are typically prepared and delivered within 2–3 weeks of the initial consultation.
Cancellation Policy
Initial Consultation Booking Policy JLW Medical Management Consulting, LLC (“JLW Medical”) is a revenue recovery and consulting firm that specializes in the collection of outstanding reimbursements from health payers. As a mandatory prerequisite to engagement, all prospective clients are required to complete an Initial Consultation. This policy applies without exception. The Initial Consultation is a one-time, standalone engagement conducted strictly for diagnostic and assessment purposes. Its purpose is to evaluate the financial and operational health of your practice, assess potential needs, and issue a recommended course of action. This consultation does not establish a formal client-consultant relationship and does not guarantee future service delivery beyond the defined scope. Full payment is required at the time of booking. The Initial Consultation is governed solely by this policy and is not subject to a formal service agreement. Once services have been rendered such as assessments, document reviews, or strategic recommendations no refunds will be issued. Cancellations made less than 24 hours before the scheduled consultation are ineligible for refunds. Cancellations made more than 24 hours in advance are eligible for a 75% refund; the remaining 25% is retained for administrative and chargeback prevention purposes. Each client is allowed to reschedule their consultation one time at no additional charge, provided the request is made at least 24 hours prior to the original appointment. All rescheduling requests must be submitted in writing to info@jlwmedicalmh.org. Failure to attend an initial and rescheduled consultation (“no-show”) will result in the forfeiture of the consultation fee and disqualification from future bookings. If a rescheduled consultation is canceled less than 24 hours before the appointment, the client forfeits the right to future bookings for a period of three months. If the rescheduled consultation is canceled with more than 24 hours’ notice, the client must rebook and pay the full consultation fee, as the original booking held two appointment slots valued at $1,500, and only $750 was paid.
Contact Details
+18576262266
Info@jlwmedicalmh.org
101 South Tryon Street, Charlotte, NC, USA